Legal

Privacy Policy

How we collect, use and protect your information on our website and in the Einstein + Arnold app.

Website privacy policy

Effective Date: April 20, 2026
Last Updated: April 20, 2026

Einstein & Arnold (“Einstein & Arnold,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us through our website, forms, assessments, appointment requests, communications, products, and services.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or interact with us online. It also explains your choices regarding your information.

This Privacy Policy applies only to information collected directly through Einstein & Arnold’s website, landing pages, forms, email communications, text communications, assessments, and related digital services. It does not apply to third-party websites, tools, or platforms that may be linked from our site or used in connection with our services.

If you do not agree with this Privacy Policy, please do not use our website or submit information through our forms.

1. Information We Collect

Personal Information

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Date of birth
  • Payment or billing details
  • Appointment request details
  • Wellness, coaching, brain health, or assessment information you voluntarily provide
  • Any other information submitted through forms, surveys, or communications

Non-Personal or Usage Information

  • Browser type
  • Device type
  • IP address
  • Pages visited
  • Time spent on pages
  • Referral source
  • General geographic location
  • Ad engagement and analytics data
  • Cookie data

2. How We Collect Information

a. Information You Provide Directly

  • Contact form submissions
  • Appointment requests
  • Assessments or questionnaires
  • Email or SMS subscriptions
  • Purchases
  • Program applications
  • Messages or inquiries

b. Cookies and Similar Technologies

We may use cookies and similar technologies to enhance user experience and track website performance. You may disable cookies in your browser settings.

c. Analytics and Tracking Tools

We may use tools such as Google Analytics and Meta Pixel to analyze website usage and marketing performance.

d. Automatically Collected Data

Includes IP address, device type, browser type, and usage patterns.

3. Advertising, Remarketing, and Tracking Technologies

We may use third-party advertising and remarketing services, including but not limited to Google Ads, Facebook (Meta) Ads, Instagram Ads, and similar platforms, to promote our services and reach users who have previously visited our website.

These services may use cookies, pixels, tags, and similar tracking technologies to:

  • Show you relevant advertisements on other websites and platforms
  • Measure the effectiveness of our advertising campaigns
  • Understand user behavior and interactions across our website

Third-party vendors, including Google and Meta, may use cookies and/or device identifiers to serve ads based on your past visits to our website or other websites.

You can opt out of personalized advertising by visiting:

Additionally, you may opt out of some third-party vendors’ uses of cookies for personalized advertising by visiting the Network Advertising Initiative opt-out page at:
https://optout.networkadvertising.org/

Please note that opting out does not mean you will no longer see advertisements; it means that the ads you see may be less relevant to your interests.

4. Health, Wellness, or Assessment Information

You may voluntarily provide health or wellness-related information. This information is used to evaluate your inquiry, personalize services, and improve offerings.

Submitting information does not establish a medical or therapeutic relationship unless formally agreed.

5. How We Use Your Information

  • Respond to inquiries
  • Schedule appointments
  • Deliver services and recommendations
  • Personalize user experience
  • Send communications (if opted in)
  • Improve website and services
  • Process payments
  • Maintain records
  • Comply with legal obligations

6. Communications and Marketing

You may receive emails or messages if you opt in. You can unsubscribe anytime using the link in emails or replying STOP to messages.

No mobile information will be shared with third parties for marketing purposes.

7. Sharing of Information

We do not sell your personal information.

We may share information with:

  • Service providers
  • Technology platforms
  • Professional advisors
  • Legal authorities when required

8. User Content

Information posted in public areas (comments, testimonials) may be visible to others. Please avoid sharing sensitive information publicly.

9. Third-Party Links

We are not responsible for third-party websites or services linked from our site.

10. Data Security

We use reasonable safeguards to protect your data, but no system is completely secure.

11. Data Retention

We retain information as necessary to provide services, comply with laws, and maintain records.

12. Your Choices

  • Access your data
  • Request corrections
  • Request deletion
  • Opt out of marketing

13. Children’s Privacy

Our services are not intended for children under 13.

14. International Users

Your information may be processed in other countries where our service providers operate.

15. California Privacy Notice

California residents may have additional rights under applicable laws.

16. Changes to This Policy

We may update this policy. Continued use of the site indicates acceptance.

17. Contact Us

Einstein & Arnold
Email: einsteinandarnold@gmail.com
Website: https://einsteinandarnold.com/
Write to us: https://einsteinandarnold.com/contact/

App privacy policy

Einstein & Arnold Wellness · Delray Beach, FL · Effective July 3, 2026

This policy explains what information the Einstein & Arnold Wellness app (“the App”) collects, how we use it, and the choices you have. By using the App you agree to this policy.

Information we collect

Account informationname, email address, phone number, and date of birth when you create an account.

Health and wellness information you choose to providevitals, lab results, food and fasting logs, wearable-device data you connect, session bookings, and assessment answers. This information is used to provide your wellness services and is never sold.

Documents you uploadinsurance cards, photo ID, and signed intake or consent forms, stored securely and visible only to you and authorized staff at your wellness center.

Payment informationpayments are processed by Square. Your card number is transmitted directly to Square and is never stored on our servers; we keep only a reference to your saved card (brand and last four digits) and your transaction history.

Device informationa push-notification token if you enable notifications, and basic usage data needed to operate the App.

How we use your information

To operate your membership: booking sessions, sending appointment confirmations and reminders by text message and email, tracking your wellness progress, awarding rewards points, processing payments, and providing AI-assisted wellness guidance grounded in your center’s approved knowledge base. Message and data rates may apply to texts; reply STOP to any text to opt out of SMS.

Who we share it with

We share information only with service providers who process it on our behalf: Supabase (secure data hosting), Square (payments), GoHighLevel (appointment texts and emails), and Amazon Web Services (AI processing). Each is bound to use your data only to provide their service. Authorized staff at your wellness center can view the information needed to provide your care. We do not sell your personal information, and we do not share it with advertisers.

Data retention and deletion

Your data is retained while your account is active. You can permanently delete your account and all associated data at any time in the App: Profile → Delete Account. Deletion is immediate and irreversible. You may also request deletion by contacting us below.

Security

Data is encrypted in transit and at rest, access is restricted by row-level security so members can only access their own records, and sensitive operations are performed on secured servers rather than on your device.

Age requirement

The App is intended for adults 18 and older. We do not knowingly collect information from anyone under 18.

Changes

If we make material changes to this policy we will update this page and note the new effective date above.

Contact

Einstein & Arnold Wellness, Delray Beach, FL
Phone: (877) 717-3747
Email: einsteinandarnold@gmail.com